To keep such a large company surviving and growing, it becomes imperative to provide support to their employees so that they keep giving their best in the service. Here the question arises what kind of assistance do the companies offer to their employees? Let’s try to understand the assistance generally given by the companies.
Employee Assistance Program (EAP)
An Employee Assistance Program, is sponsored by the company to provide help in resolving the personal issues of the employees like financial, emotional, family, marriage, adoption, substance abuse. Many issues are addressed under this program and can vary from company to company. Employee assistance programs offer legal assistance, adoption assistance, wellness, and health care programs. It also helps in finding elder care services. A broad range of topics is covered under it. Employee assistance program benefits are extended to the immediate family of employees too. We will here be discussing the services available to regular and full-time employees.
Financial Guidance: Assistance for money management like budgeting, tax payments, and retirement planning.
What is not covered? Any investment advice and payments of loans and bills. To reach the licensed clinician or to book an appointment, employees can call 1-800-511-3920 at any time. The anonymity of the caller is maintained, and all the information shared and the services availed under EAP are confidential.
The EAP helps in addressing a wide range of issues that include:
■ Marriage, Relationship, and Family Problems ■ Problems at Work ■ Changes in Mood ■ Legal and Financial Issues ■ Stress and Anxiety ■ Alcohol and Drug Dependency ■ Identity Theft ■ Health and Wellness Concerns *Sourced from MetLife
What services are not included in EAP?
For clinical services, if the numbers of consultations exceed that provided under EAP, then the employee will have to pay themselves. Any prescription drugs and inpatient or outpatient getting medical treatment would not be covered under EAP. Any treatment for medical illness or autism would not be treated under EAP.
Conclusion
However, there are some limitations to the Employee Assistance Program. For the services not included in EAP, the employee has to pay for them separately. How to reach out for help? The services are available 24/7. An employee can directly call 1-800-511-3920, to avail of any of the services covered under EAP. Failing to appear for consultations will be considered used unless canceled before 24 hr. Are the services paid?
